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Fortress sells electrical products at great value, offering the leading brands, the latest models and the lowest prices guaranteed to a diverse customer base who shop for everything from personal electronics, digital devices to home appliances.

As the market leader with over 45 retail outlets in Hong Kong and Macau, Fortress has dedicated itself to continuous innovation and bringing exciting new shopping experiences to its customers.

In 2003, a brand-wide transformation to "New Fortress" was rolled out in Hong Kong. Central to this initiative are the reformatting and categorization of existing stores into three formats:

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Fortress World provides Hong Kong's widest variety of personal electronics and home appliances in a multi-zone store setting
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Fortress Digital carries a vast range of the latest in-demand digital items including mobile phones, digital cameras, PDAs, MP3 players, laptops and other small digital devices.
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Fortress Vision, a first-to-market initiative, offering the widest selection of premier Plasma TVs, LCDs and home entertainment systems in Hong Kong.

In addition to its reputable extended warranty programme and Low Prices Guaranteed, New Fortress is the first to launch "Pay the Difference" policy; a 24-month Interest Free Installment Programme, Home Entertainment Purchase-to-Play Service providing one-stop professional advice and assistance for Plasma/LCD TVs buyers; Emergency Replacement Service offering the additional one-year replacement warranty and the Ideal Gift List Service helping new couples compile and manage their ideal gift list.

In 2004, Fortress introduced its "Inspiring Smart Living" brand campaign which reinforced Fortress' commitment to delivering an inspirational shopping experience for digital products. In July 2005, revolutionised its website with more powerful functions, richer content and extensive product and technology information to help consumers stay connected with the fast-changing digital world.

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