National Operations Development Controller,
It was Valentine’s Day 2004 when I was interviewed for the Watsons Operations Management Trainee Programme. Everyone was excited about the peak sales season, and I knew then that I wanted to be in a job that enabled me to work with customers on a daily basis. As the business has transformed, I’ve been involved in setting up a new beauty advisor model, and training professional advisors and staff. And I love it!
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