The Perfume Shop People – Behind The Scenes
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Watsons Opens “Play Glam” Concept Store in Tuen Mun
Local First 24/7 Tap & Shop Leads the Future Trend of Digital Retail Experience
World-renowned Beauty Brands Lineup with AI Technology at Makeup Zone
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- Mr. Dominic LAI, Group Managing Director of A.S. Watson Group (4th from the left), Mr. Samuel LEE, Managing Director of Watsons Hong Kong (3rd from the left), Mr. Michael YATES, President of Procter & Gamble Hong Kong (2nd from the right), Ms. Eva YU, President & Managing Director of L’Oréal Hong Kong Ltd. (1st from the left), attend the grand opening of Watsons Tech-Fun Concept Store at Tuen Mun Town Plaza
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- Mr. Dominic LAI, Group Managing Director of A.S. Watson Group shares that Watsons Hong Kong Tech- Fun concept store coincides with the Group’s 15,800th store opened worldwide, driving new digital retail experience
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- Mr. Samuel LEE, Managing Director of Watsons Hong Kong experiences the 24/7 Tap & Shop self- service station, it combines online to offline consumption pattern, customers can select products anytime, allowing them to pick up the products in products in their selected store to save their shopping time
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- Mr. Samuel LEE, Managing Director of Watsons Hong Kong experiences the Meitukey skin analyser, analyzes skin conditions with A.I. technology, merging beauty plus technology trends, creating a one-stop beauty shopping experience
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- Watsons Tech-Fun concept store integrates retail with technology, adopting the modern and innovation in- store design elements, offering smart retail excitement to the young generation
As Asia’s leading health and beauty retailer, Watsons has been striving for innovation and positive reform; recently the company has been investing hugely on retail technology, flexibly integrate technology with retail to achieve online and offline (O+O) innovation, that digital retail brings excitement to the younger generation. Watsons “Play Glam” Concept Store at Tuen Mun Town Plaza grand opened today, the 4,500 sq.ft. store offers various customer interactive experience zones, introducing world-renowned beauty brands lineup at Makeup Zone, with various technologies and smart devices that enrich shopping interactivity and enjoyment for customer experience at a new diversified retail era.
Watsons China Launches WeChat Work and Cloud Stores to Empower One-to-One Customer Service
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- Customers can choose the delivery service they want after ordering on Cloud Store
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- By adding store staff as friend via WeChat Work, customers can enjoy 24/7 one-to-one beauty consultation service
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- Customers are interacting with Watsons China’s virtual spokesperson, Wilson
Watsons, the flagship health and beauty brand of A.S. Watson Group, has partnered with Tencent-owned WeChat Work to introduce Watsons China’s WeChat Work platform and plan to first launch Cloud-based Stores (Cloud Stores) in Q1. Watsons China is operating 3,800 stores with over 65 million loyal members. The launch of WeChat Work and Cloud Stores enables Watsons China to provide personalised service and round-the-clock shopping experience to customers.
Watsons China Colorlab 11.11 Beauty Campaign
The Perfume Shop Sheffield Store is Selected as Top Retail Concept
A.S. Watson, the world’s largest international health and beauty retailer, has launched The Perfume Shop’s first experiential concept store in Sheffield, UK. It has been lately ranked as one of the Top 47 Best New Retail Concept Stores in the world by Insider-trends.
The Perfume Shop’s new concept store in Sheffield, UK
Give a Smile Thailand Medical Mission
A.S. Watson Group Millennials CSR Committee members attended the “Give a Smile” medical mission with our global NGO partner Operation Smile, in Mae Sot, Thailand. The Committee members were part of our volunteer team to reach out to the cleft patients and their families and took different roles in the mission. A.S. Watson Group’s “Give a Smile” campaign has funded surgery for around 1,500 children with cleft palate or cleft lip since its launch in 2018, giving them new smiles and hope.
Watsons Opens its 3,800th Store in China
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- Malina Ngai (2nd from left), CEO of A.S. Watson (Asia & Europe) and Kulvinder Birring (1st from right), CEO of Watsons China officiate at the opening ceremony
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- “Scan & Go” service saves customer’s queuing time. In-app purchase can be done by simply scanning a QR code and settlement is completed in the app
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- The 3,800th Watsons store in China features a SPA experience offering beauty and grooming services
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- The pioneering “One-on-one Beauty Consultation Service” allows customers to enjoy personalised Skin Test service
A.S. Watson Group is delighted to announce the grand opening of its 3,800th Watsons store in China, an important milestone for its market leadership in the country. Located in Kunming, the largest city in Yunnan Province with GDP growth of 8.9% last year, the store is designed to provide one-on-one beauty services to customers, with fully integrated digital experience.
Millennials CSR Committee
Established for the First Time in A.S. Watson
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- Berna Yilmaz (left) plays with the cleft patients in the hospital ward, creating a warm and relaxing environment before surgeries
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- Christie Yeung (right) reaches out to the cleft children and their parents, bringing them colouring books and warm blessing
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- Peeraya Polnikorngit (right) tries to make the children feel more relaxed in an unfamiliar environment
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- Iryna Danevich (right) gives out gift bags to the parents of cleft patients
A.S. Watson Group established a global Millennials CSR Committee for the first time featuring 14 young colleagues to help enhance the company’s social responsibilities roadmap. Millennials from 11 markets in Asia and Europe are selected to be on this mission.
A.S. Watson Group Management Announcement
A.S. Watson Group today announced the appointment of Malina Ngai as Chief Executive Officer, A.S. Watson (Asia & Europe) Ltd., the major holding company of A.S. Watson Group companies. Meanwhile, she remains as board member and Group Chief Operating Officer of A.S. Watson Group.
