Are You Ready for O+O?


A.S. Watson sets O+O (Offline Plus Online) as the new standard for retail. The O+O retail strategy is an ecosystem that is powered by technology, big data and artificial intelligence. It creates an integrated offline and online experience to better serve customers’ needs through digital transformation, that enables them to shop across any channel, anytime, anywhere.

Click here to learn more about ASW’s O+O Strategy.

Think Outside the Trash!


Think Outside the Trash!

Drogas Latvia has been spreading the message that ‘Recycling is Natural!’, setting up plastic drop-off points in stores and working with brands to offer vouchers to customers who bring in their used packaging. Drogas is also promoting refillable aluminum shampoo bottles as part of the Good Refill system being rolled out by P&G.

Super Heroes


Super Heroes

Drogas Latvia and Lithuania have always taken pride in their employees, who are already everyday heroes supporting each other and especially customers at our stores. In April, #DrogasHero programme was launched to encourage internal appreciation of super colleagues, honouring their work, talent and values. Almost 100 nominations with heartwarming stories were received, among which 11 finalists were selected for ultimate voting on the employee Facebook group. With a high engagement rate, the voting drove team spirits to new heights. To keep the positive energies, all 11 finalists were rewarded each with special titles. Everyone is a winner!

A.S. Watson Eyes O+O as the New Standard for Retail


oo banner 620 x 299 10 A.S. Watson Eyes O+O as the New Standard for Retail

“Forget physical versus online. It’s not either or; O+O is the new standard for retail.” Speaking at the industry event Beauty Tech Live, Malina Ngai, Group COO of A.S. Watson Group & CEO of A.S. Watson (Asia & Europe), explained how O+O (Offline plus Online) becomes the new standard for retail and shapes the future.