This year, for the seventh time, active Drogas employees took part in the Lattelecom Riga Marathon, where nearly 30 representatives from both stores and office conquered six, 10 and 21 km distances. The race itself saw more than 33,000 participants from 65 countries, we are very proud of our Drogas participants for pushing on and achieving their health goals.
In April 2016, A.S. Watson Group’s CRM and Digital teams hosted the biennial Think Customer Conference, a three-day workshop held in the UK & Hong Kong.
The conference brought business units together to build a 360⁰ customer strategy across CRM, eCommerce and Marketing channels.
Guest speakers from Unilever, Apple, KPMG and youngsters representing the Gen-Z “digital natives” shared their vision and thoughts on the future of branding, customer excellence, mobile and commerce. The productive conference was capped off with an awards ceremony to celebrate successful cases in eCommerce and CRM.
A.S. Watson was awarded the Top Employers 2016 certification in Belgium and the Netherlands respectively, which is only awarded to the best employers around the world – companies that demonstrate the highest standards of employee offerings, with all critical areas of the Human Resources environment assessed.
A.S. Watson Group reports 47% increase in eCommerce sales in Europe
Every year in Ukraine, more than 4,000 children with heart disease undergo dangerous operations that are carried out using outdated methods. Now, children are benefiting from “Watsons Angels”, a CSR project by Watsons Ukraine. The aim of the project is to raise HKD775,000 to buy 36 tiny heart occluders – with them, patients do not need to suffer from complicated operations.
Yevgeniya Gapchinska, a Ukrainian artist and children’s literature illustrator, created unique magnets that are sold in Watsons stores all over Ukraine. Many customers have added their own contributions to this kind-hearted project. So far, we have raised almost HKD700,000 from the sale of the magnets, and 23 children have been saved.
Spektr carried out a “Be Visible” campaign to promote night-time road safety for children. Reflective pendants and stickers for children to use at night were sold in Spektr stores, and all proceeds went to the charitable foundation Advita, which helps children with oncological disease. The campaign also included training films on TV, and the distribution of posters and educational material about road safety for children. On the last day of the campaign was a festival for children, featuring the announcement of the results of a competition, and prize-giving.
A week-long series of events in June 2015 in The Perfume Shop raised over £10,000 for Look Good Feel Better, a charity that supports women with cancer. In stores, staff sold LGFB trolley tokens, puckered up with customers for selfies, wrapped perfume gifts in exchange for a donation, and had fun dressing in pink. At the warehouse and office, there was many fun activities such as cake bake, raffle, Zumba classes and a Nail Bar.
Peter Macnab is appointed as Managing Director of A.S. Watson Health & Beauty UK