Are You Ready for O+O?


A.S. Watson sets O+O (Offline Plus Online) as the new standard for retail. The O+O retail strategy is an ecosystem that is powered by technology, big data and artificial intelligence. It creates an integrated offline and online experience to better serve customers’ needs through digital transformation, that enables them to shop across any channel, anytime, anywhere.

Click here to learn more about ASW’s O+O Strategy.

Goodbye O2O! O+O is the New Retail Standard


Watsons China offers eCoupon online to attract customers to enjoy exclusive beauty and skincare experiences instore, enhancing the relationship between Dr. Yu and customers

Watsons’ Strong O+O Capability Helps Build a Brand’s Market Position

As the world’s largest international health and beauty retailer, A.S. Watson Group is setting the new retail standard by seamlessly integrating its O+O (offline plus online) platforms. Our strong O+O capability effectively helps the supplier brands to expand into new markets and stand out from the competition.

A.S. Watson Group
Recognises 883 Outstanding Student Athletes
to Foster Positivity in Adversity


Sstudents Awards photo banner copy RV A.S. Watson Group <br> Recognises 883 Outstanding Student Athletes <br> to Foster Positivity in Adversity

The A.S. Watson Group Hong Kong Student Sports Awards (HKSSA) organised the awards presentation ceremony in live webcast for the first time, to recognise a group of student athletes who achieved outstanding sports results and had been working tirelessly to pursue their goal regardless of the challenges brought by the pandemic. The online ceremony was livestreamed via social media platforms, enabling winners to share the joy with their family members and friends in real time.

A Helping Hand


A Helping Hand celebrity

This year marks the 8th annual City Food Drive hosted by PARKnSHOP Hong Kong, held in partnership with Food Angel, providing meal boxes for people in need. Customers can donate food from 8 essential categories at collection points in all stores while enjoying special offers.

Never Too Young, Never Too Old!


Never Too Young, Never Too Old

A.S. Watson Group partnered with the Hong Kong Christian Service to organise an indigo dyeing workshop for elderly, in which our volunteers assist elders in learning about indigo dyeing culture and skills, using natural plant printing and dyeing to create their own works. Elders found fun and enjoyment in the hands-on processes, while volunteers also felt rewarding through supporting the elders and seeing big smiles on elders’ faces. Proof that you are never too old to learn, and never too young to volunteer!

Think Outside the Trash!


Think Outside the Trash!

Drogas Latvia has been spreading the message that ‘Recycling is Natural!’, setting up plastic drop-off points in stores and working with brands to offer vouchers to customers who bring in their used packaging. Drogas is also promoting refillable aluminum shampoo bottles as part of the Good Refill system being rolled out by P&G.

Take Care of the Planet


Take Care of the Planet

Earth Day in Watsons Singapore was celebrated as part of a two-week campaign promoting sustainable consumption. A Bring Your Own Bottle event was held at a flagship store in collaboration with Dr. Bronner’s and Love Beauty And Planet, offering exclusive deals and free samples to customers who got on board and traded in used bottles.