Due to the social distancing measures, a lot of our colleagues spent more time at home. The team at Watsons Taiwan conducted a virtual workout challenge, encouraging employees to participate in their own way – walking, running or cycling – to reach a weekly target for a consecutive six weeks. A total of 190 employees participated and tracked their weekly progress on the staff app. Those who achieved their goals were awarded prizes and together all participants reached a total of 60,075km.
Yoga and Pilates are more than exercise that keeps us fit; they can sometimes bring an entire community together in difficult times. The Perfume Shop have been hosting a series of wellbeing workshops with guest instructors across multiple channels, taking yoga and Pilates classes to its communities.
With an aim to constantly improve customer experience, Watsons Turkey has partnered with Microsoft and started sharing all product barcodes with the tech giant to make shopping easier for visually impaired customers. Seeing AI is an app which helps visually impaired users identify all the visual elements around them via audio narration. The app recognises the images that users import from their phone’s camera with its artificial intelligence and describes, in audio, the object or person it detects.
To ensure our colleagues stay mentally and physically healthy during the pandemic, the #ASWstayathome email series was created to share tips on reducing anxiety, staying active, and staying connected with each other across the Europe offices. Teams shared their best practices with virtual events and creative initiatives, including quizzes, informal virtual get-togethers, and Zoom yoga sessions. Working at A.S. Watson is more than just a job, it’s a place that brings people together.
As a response to COVID-19, April was named “Thank You for work!” month at Drogas and celebrated with different activities. Employees wrote thank-you notes to each other both in digital format and by hand. Office staff were asked to participate as volunteers, gifting nutrient supplement to the store teams and spend some time with them to say a personal thank you. The management team recorded a special thank-you video and shared with all employees, and an audio recording was aired on radio as well as in stores.
FORTRESS joined hands with Evangelical Lutheran Church Hong Kong and ran the Student Mentorship Programme for six consecutive years. Nearly 20 students from Po Chiu Catholic Secondary School participated this year. Due to the coronavirus pandemic, it was the first time for FORTRESS to conduct the programme online. The team introduced the brand story of FORTRESS and shared job interview skills. The students also had the opportunity to experience smart products from TechLife by FORTRESS and created a promotional video to learn and foster their interest in the electronic retail industry.
A.S. Watson is a signatory of the New Plastic Economy Global Commitment and pledges to reduce the overall impact of its own brand packaging by:
• Eliminating unnecessary packaging by 2030, avoiding over-packaging and phasing out PVC
• Targeting to use a minimum of 20% recycled plastic content in plastic packaging by 2025 , if supply permits it
• Promoting packaging that is more recyclable or reusable
As part of our commitments to promote sustainable and responsible Own Brand products, A.S. Watson has taken a group membership to the Roundtable for Sustainable Palm Oil (“RSPO”), a leading organisation promoting social and environmental compliance in the palm oil industry.
Sustainable palm oil has been introduced in various Own Brand products such as Kruidvat and Superdrug Brands. As a part of our strategy, we are expanding the selection of Own Brand products to be produced with RSPO-certified palm oil, offering more sustainable choices to our customers.
Let’s not forget the essential workers who keep us safe in the midst of pandemic. From medical workers and professional cleaners to postmen and education professionals, they could receive a free BE-KIND mini bar and a thank-you card at Watsons Hong Kong stores by showing their identification.
With online trolling an increasingly visible issue, Superdrug is pledging to take a strong stance against negative behaviour online and instead encourage people to use their online platforms to spread kindness and positivity. Working with youth organisation, Ditch the Label, Superdrug is reminding social media users to #BeKind online and create a bully-free zone. Alongside the collaboration with Ditch the Label, Superdrug is joining with influential voices in the social space, content creators Imogenation, Simone Powderly and Georgia Rankin, to spread the word about the campaign.