Watsons Win Six “Top 10 Retailer” Titles in Asia Markets
A.S. Watson Group (ASW) has won the “Top Ten Retailer in Hong Kong – Gold Award” in the Retail Asia-Pacific Top 500 Awards 2017 organised by Asia Retail Publishing. The Group’s flagship brand Watsons was ranked high amongst other retail companies in five markets, including Malaysia, Taiwan, Thailand, Singapore and the Philippines, while Watsons China also won the Asia Top Ten retailers in Health & Beauty category.
Jointly organised with the Evangelical Lutheran Church Hong Kong, summer placement of FORTRESS Mentorship Programme was successfully held. Sixteen students from Assembly of God Hebron Secondary School went to six FORTRESS stores for a week of work placement, gaining experience in real-life workplace. Such experience has helped boost their self-confidence and familiarise them with the operation of retail sector.
Tang, the student intern, said she gained a new understanding of the retail industry, and learnt to be more proactive and positive when facing challenges, “I have to thank FORTRESS’ staff for their patience in answering my questions and from them I have learnt the importance of teamwork.” Chan thought that the placement was very meaningful, “I have understood more about the duties of a customer service consultant, including greeting guests and understanding their needs. This is a big breakthrough for me as I seldom talk to strangers before, but now I can!” And Law was very happy about gaining actual work experience, developing patience, and learning to respect customers.
The mentorship programme is one of FORTRESS’ signature CSR programmes that aims to enhance students’ understanding on retail industry and provide career coaching. In each school year, the programme moves to different districts to benefit more students.
CK Hutchison’s unaudited results for the six months ended 30 June 2017 (in PDF)
ASW held the Global Health Campaign and announced our first-ever Global Health Survey, with responses from more than 10,000 customers in 11 European and Asian markets, providing valuable insights into the expectations and needs customers have in personal health and wellbeing. ASW markets also organised activities on health topics to mobilise over 46,000,000 customers around the world to #GetActive
At Watsons, we always make customers “LOOK GOOD, FEEL GREAT”. The brand has launched a Brand Refresh Campaign throughout 12 operating markets across Asia and Eastern Europe. The best way to live the “Look Good, Feel Great” brand value is to start with our employees, therefore Watsons evolves by introducing brand-new store team uniforms which help project a young, energetic and stylish brand image.
In the spirit of sharing love and care with people in need, PARKnSHOP Hong Kong joined hands with Food Angel to run “City Food Drive” for the fourth time. Food donation in eight categories were collected from the public at around 280 retail stores, and were delivered to Food Angel for preparing hot meals for the needy. To boost the impact of the charity efforts, PARKnSHOP also matched donation of SELECT brand items donated by the public.
Launches First-ever Point Sharing Mobile App for Customers to Share More, Enjoy More
This year marks the 10th anniversary of MoneyBack, a member reward programme under A.S. Watson Group which was launched in 2007. Entering its 10th anniversary, the Group hosted a celebratory event today and presented to the public the brand new image of MoneyBack. It also announced the launch of the first-ever MoneyBack mobile app which enables members to manage their accounts more conveniently at anytime and anywhere. “Share More, Enjoy More” is the key of the new MoneyBack, members can now share points with family and friends, or let others know about a good deal they found in MoneyBack mobile app with a few clicks. Members can also get more personalised product information and shopping offers which are given out based on their shopping preference.
Every year, FORTRESS partners with the Hong Kong Family Welfare Society to organise an “Elderly Care Summer Visit”. FORTRESS gives away various home appliances such as fans, rice cookers and electric kettles to singleton or low-income elderly people in Hong Kong. Our volunteers visit their homes and offer tips about how to use the appliances safely.