Goodbye O2O! O+O is the New Retail Standard


Watsons’ Strong O+O Capability Helps Build a Brand’s Market Position

As the world’s largest international health and beauty retailer, A.S. Watson Group is setting the new retail standard by seamlessly integrating its O+O (offline plus online) platforms. Our strong O+O capability effectively helps the supplier brands to expand into new markets and stand out from the competition.

A.S. Watson Group Recognises 883 Outstanding Student Athletes to Foster Positivity in Adversity


Sstudents Awards photo banner copy RV A.S. Watson Group Recognises 883 Outstanding Student Athletes to Foster Positivity in Adversity

The A.S. Watson Group Hong Kong Student Sports Awards (HKSSA) organised the awards presentation ceremony in live webcast for the first time, to recognise a group of student athletes who achieved outstanding sports results and had been working tirelessly to pursue their goal regardless of the challenges brought by the pandemic. The online ceremony was livestreamed via social media platforms, enabling winners to share the joy with their family members and friends in real time.

A.S. Watson Eyes O+O as the New Standard for Retail


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“Forget physical versus online. It’s not either or; O+O is the new standard for retail.” Speaking at the industry event Beauty Tech Live, Malina Ngai, Group COO of A.S. Watson Group & CEO of A.S. Watson (Asia & Europe), explained how O+O (Offline plus Online) becomes the new standard for retail and shapes the future.

A.S. Watson Group and Grab Announce Regional O+O Health and Beauty Partnership


Tie-up brings the largest health and beauty assortment from over 2,200 Watsons stores to customers’ doorsteps via Grab in six Southeast Asian markets

Grab 1024x500 A.S. Watson Group and Grab Announce Regional O+O Health and Beauty Partnership

A.S. Watson Group, the world’s largest international health and beauty retailer, and Grab, Southeast Asia’s leading super app, today announced the largest O+O (Offline plus Online/ O plus O) health and beauty partnership in Southeast Asia, spanning across six Southeast Asian markets involving over 2,200 Watsons stores. O+O is the new standard for retail, which always involves offline plus online. The traditional O2O model (online to offline or offline to online) from the past generation drove customers from one channel to another, however O+O is totally different. It is more about creating an integrated experience to better serve customers’ needs, that enables them to shop across any channel, anytime, anywhere.

A.S. Watson Group Seizes Retail Opportunities in the GBA through Technology Acceleration


Watsons is the flagship health and beauty brand of A.S. Watson Group, with more than 3,900 outlets in mainland China. Over 700 of these are in the Guangdong Hong Kong Macao Greater Bay Area (GBA). In an interview for HKTDC, Malina Ngai, Group Chief Executive Officer of A.S. Watson Group and CEO of A.S. Watson (Asia & Europe) shares the company’s experience of operating in the GBA.

A.S. Watson Group Celebrates its 180 Years of LOVE and Transformation


Group620px 1024x561 A.S. Watson Group Celebrates its 180 Years of LOVE and Transformation

A.S. Watson Group, the world’s largest international health and beauty retailer, celebrated its 180th Anniversary today by hosting a 5G-enabled virtual cocktail event, gathering CEOs of the world’s top consumer goods companies* and over 300 business partners and charity partners from all around the world.

MoneyBack “Get Rewards Around The Town” Scheme 2nd Wave
Love Local Shop Local Enjoy Endless Happiness


You Spend, We Donate Masks Do Good ‧ Share Love Together

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Since its launch in mid-September, the 4-week MoneyBack “Get Rewards Around The Town” 18 District Cross-Merchant Consumer Spending Stimulation Reward Scheme (“the Scheme”) has joined hands with 300 merchants and almost 3,000 stores in 18 districts, continuously bringing fabulous offers to the neighborhoods!

100 Million Watsons Members and Counting…


Watsons, the flagship health and beauty brand of A.S. Watson Group, has reached the phenomenal milestone of 100 million loyalty members in Asia. Having grown rapidly since its launch, the Watsons membership programme is now available and well-established in 14# markets worldwide, connecting beauty and wellness lovers and helping them to Look Good Feel Great.