A.S. Watson Group’s Global Survey Reveals Post-COVID Trends – The Importance of Customer Connectivity in Retail’s New Normal


A.S. Watson Group, the world’s largest international health and beauty retailer, announced a Global COVID-19 Survey conducted by WISE in April. Over 22,000 consumers across over 20 markets in Asia and Europe shared their shopping intentions post-COVID. The pandemic has changed the way consumers shop and live, with the value of relationships becoming increasingly high. The survey revealed that all respondents want to get back to retail store and to have human connections again.

ASW Infographic Eng 1024x705 A.S. Watson Group’s Global Survey Reveals Post COVID Trends   The Importance of Customer Connectivity in Retail’s New Normal

A.S. Watson Group Invites All Retailers and Restaurants to Join Hands in Stimulating Consumer Spending


Free Registration as Partners to its 3.7 Million Members Moneyback Loyalty Programme
Donating 1.8 Million WatsMask as Incentive to Promote Cross-Retailer Shopping

English Key Visual 1024x509 A.S. Watson Group Invites All Retailers and Restaurants to Join Hands in Stimulating Consumer Spending

The COVID-19 pandemic has so far impacted significantly people’s daily lives and all industries. As an effort to prepare for consumer spending stimulation when the COVID-19 situation eases, A.S. Watson decides to open up Moneyback, the largest loyalty programme in town, to help all retailers to promote their business for free. The planned campaign is expected to encourage cross-retailer shopping in all 18 districts.

Superdrug Tops UK Customers Satisfaction Index


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Superdrug comes top amongst the health and beauty retailers and ranks no.1 in the pure-play retail sector in UK Customers Satisfaction Index (UKCSI) this year, despite unprecedented impact of Covid-19 on retail industry.

A.S. Watson Group Pledges to Reduce Its Plastic Waste and Support the Use of Sustainable Palm Oil


banner 1200x396 A.S. Watson Group Pledges to Reduce Its Plastic Waste and Support the Use of Sustainable Palm Oil

A.S. Watson Group has announced to take on further responsibility for environmental sustainability by being the first health and beauty retailer to sign-up to the New Plastics Economy (NPE) Global Commitment to reduce plastic waste. It also has taken a Group membership with the Roundtable on Sustainable Palm Oil (RSPO) to help address the environmental impact of palm oil.

A.S. Watson will Donate 300,000 Kids Masks to Students in Need
To Fight Against COVID-19 and Prepare for School Resumption


A.S. Watson will Donate 300,000 Kids Masks to Students in Need To Fight Against COVID-19 and Prepare for School Resumption

A.S. Watson Group today announced that it will donate 300,000 pieces of kids masks to the primary school students in need to get them prepared for school resumption. In Hong Kong, classes at all schools have been suspended for over 4 months and are now expected to resume in phases. In view of the shortage of kids face masks in Hong Kong, A.S. Watson Group has been working tirelessly to source face masks from all over the world and will donate to the primary school students who are in need.

A.S. Watson Group Launches Hong Kong-made Own Brand Face Masks


Watsons Water Plant is Converted for Mask Production Automated Production in Dust-Free Clean Room


In response to the unstable global supply of hygienic face masks, A.S. Watson Group announced today its experienced distilled water and beverage manufacturing business, A.S. Watson Industries, has transformed part of its factory into dust-free clean room for producing own brand face masks in Hong Kong. The first batch of masks will be available at Watsons Hong Kong online and physical stores from mid-May.