Are You Ready for O+O?


A.S. Watson sets O+O (Offline Plus Online) as the new standard for retail. The O+O retail strategy is an ecosystem that is powered by technology, big data and artificial intelligence. It creates an integrated offline and online experience to better serve customers’ needs through digital transformation, that enables them to shop across any channel, anytime, anywhere.

Click here to learn more about ASW’s O+O Strategy.

Goodbye O2O! O+O is the New Retail Standard


Watsons China offers eCoupon online to attract customers to enjoy exclusive beauty and skincare experiences instore, enhancing the relationship between Dr. Yu and customers

Watsons’ Strong O+O Capability Helps Build a Brand’s Market Position

As the world’s largest international health and beauty retailer, A.S. Watson Group is setting the new retail standard by seamlessly integrating its O+O (offline plus online) platforms. Our strong O+O capability effectively helps the supplier brands to expand into new markets and stand out from the competition.

A.S. Watson Group
Recognises 883 Outstanding Student Athletes
to Foster Positivity in Adversity


Sstudents Awards photo banner copy RV A.S. Watson Group <br> Recognises 883 Outstanding Student Athletes <br> to Foster Positivity in Adversity

The A.S. Watson Group Hong Kong Student Sports Awards (HKSSA) organised the awards presentation ceremony in live webcast for the first time, to recognise a group of student athletes who achieved outstanding sports results and had been working tirelessly to pursue their goal regardless of the challenges brought by the pandemic. The online ceremony was livestreamed via social media platforms, enabling winners to share the joy with their family members and friends in real time.

A.S. Watson Eyes O+O as the New Standard for Retail


oo banner 620 x 299 10 A.S. Watson Eyes O+O as the New Standard for Retail

“Forget physical versus online. It’s not either or; O+O is the new standard for retail.” Speaking at the industry event Beauty Tech Live, Malina Ngai, Group COO of A.S. Watson Group & CEO of A.S. Watson (Asia & Europe), explained how O+O (Offline plus Online) becomes the new standard for retail and shapes the future.

A.S. Watson Group Social Purpose


For 180 Years, A.S. Watson upholds a clear purpose – To put a smile on our customers’ faces.
Whether it was giving free medicines to the underprivileged in the past, or protecting people’s health during COVID today, it is our proud heritage and continuous commitment to bring a smile to everyone. Together, we shape a better planet and a better tomorrow with smile.

Learn more about the Social Purpose of Our Brands