A.S. Watson Group, the world’s largest international health and beauty retailer, announced a Global COVID-19 Survey conducted by WISE in April. Over 22,000 consumers across over 20 markets in Asia and Europe shared their shopping intentions post-COVID. The pandemic has changed the way consumers shop and live, with the value of relationships becoming increasingly high. The survey revealed that all respondents want to get back to retail store and to have human connections again.
CK Hutchison’s unaudited results for the six months ended 30 June 2020 (in PDF)
Free Registration as Partners to its 3.7 Million Members Moneyback Loyalty Programme
Donating 1.8 Million WatsMask as Incentive to Promote Cross-Retailer Shopping
The COVID-19 pandemic has so far impacted significantly people’s daily lives and all industries. As an effort to prepare for consumer spending stimulation when the COVID-19 situation eases, A.S. Watson decides to open up Moneyback, the largest loyalty programme in town, to help all retailers to promote their business for free. The planned campaign is expected to encourage cross-retailer shopping in all 18 districts.
Superdrug comes top amongst the health and beauty retailers and ranks no.1 in the pure-play retail sector in UK Customers Satisfaction Index (UKCSI) this year, despite unprecedented impact of Covid-19 on retail industry.