AS Watson has gathered its People Teams' leaders together in Guangzhou and Hong Kong for a 3-day Global People Summit. The summit aims to create a sense of community where participants can openly discuss topics and identify best practice solutions, maximising their impact as a Global People team when facing challenges and turning insights into practical actions. The summit also explored the Mainland China market and took lessons for all business units on what could be on the horizon.
Watsons, the flagship health and beauty brand of AS Watson Group, has been putting customers at the heart of its business. As customers' expectations for a seamless and enjoyable shopping experience continue to rise, in 2023, Watsons invested in opening and upgrading over 2,200 O+O (Offline plus Online) stores across 15 markets in Asia, Europe, and the Middle East. The company expects to have over 3,800 new and refitted O+O stores by the end of 2024.
AS Watson Group today announced the appointment of Fred Chan and Vivian Nie as Co-Managing Directors of Watsons China, succeeding Kulvinder Birring, current CEO of Watsons China, who will be appointed as CEO of Marionnaud Group, a subsidiary of CK Hutchison Holdings.
“I would like to warmly thank Kulvinder for his great contributions to Watsons China in the past eight years. Under his leadership, he has successfully repositioned the Watsons brand as the top retailer in our category nationwide. He has led the organisation through a remarkable cultural transformation, fostering a scientific, collaborative, agile, and growth-oriented mindset. Despite operating in a highly competitive retail market, his team has demonstrated resilience and a relentless drive for innovation, continuously enhancing the customer experience. I look forward to him bringing his experience to lead the growth strategy in our luxury perfumeries and cosmetics retail brand Marionnaud in Europe,” said Dominic Lai, Group Managing Director of AS Watson Group and Executive Director of
AS Watson Group is excited to share that it has achieved a landslide victory at the Retail Asia Awards 2023, bagging a total of 13 awards across the region, along with its flagship Health and Beauty brand, Watsons.
Watsons is proud to be ranked 6th in Campaign Asia Top 50 Brands for Customer Experience survey. This survey involved over 9000 respondents across 6 Asian countries on all consumer product brands, which is a vote of trust reinforcing Watsons' position as a reliable Health & Beauty retailer in the region.
Watsons, the flagship health and beauty brand of AS Watson Group, is strengthening its sustainability commitment by increasing the number of Sustainable Choices products to 8,000 and pledging to offset over 2,000 tons of Carbon Dioxide (CO2) emissions, as part of its mission to provide more sustainable options for everyone, everywhere.
Watsons China continued to accelerate its O+O (Offline Plus Online) platform strategy during the past 3 years of pandemic with nearly 850 physical stores opening in Mainland China.
