I am Man Ma and have been with Fortress for over 10 years. As a frontline staff, I treat every customer as my friend and cater their needs with attentive service. One day I shared my regular customer an old photo taken back in 2018, capturing she and her dog that had passed away recently, The small act made her burst into joyous tear. I pride myself of paying attention to detail of each customer serve them with love!
Senior Customer Advisor