Fight COVID-19 Response Update

COVID-19 is creating a widespread impact around the world in an unprecedented manner. A.S. Watson Group and our business operations are closely responding to the development in each of the communities where we serve.

Global and local responses with timely actions are important to ensure the safety and well-being of our people, provide our customers with the much-needed health and personal hygiene supplies, as well as care for the needy in our community.

ASW proudly serves all walks of lives for over 180 years, and we will always be here for our people and customers. Together, we will get through this challenging time in history.


“Smile with Mask” Challenge
Watsons China organises a “Smile with Mask” challenge to encourage the public to show resilience and positive energy on their masks
Safe and Quality Water to Medics
Watsons Water delivers distilled water to Hospital Authority to provide its staff with safe and quality drinking water during the COVID19 outbreak
Private: Free Wine Delivery
To encourage customers to stay at home during the COVID-19 pandemic, Watson’s Wine offers free delivery service to eCommerce customers at a lower spending amount.
Heartfelt Thanks to Our People
PARKnSHOP gives out 8,800 goodie bags to thank its employees for their efforts to keep stores open and safe while maintaining necessity supply to the fellow citizens in Hong Kong
Get Active, Stay Healthy
Watsons Turkey encourages customers to stay active and healthy during the COVID-19 pandemic, by sharing videos on social media to show how to do some stretching exercises at home
Break the Myths of Hand Washing
Watsons Philippines provides customers with proper guidelines for hand washing on social media to help stop the spread of disease-causing viruses
Show Love and Care to Children in Need
Watsons Singapore’s CSR Committee shows love and care to children and families in need in Life Community Services Society (LCSS) with care packages consisting of hand sanitizers, masks and vitamins, to keep them safe and healthy with the evolving COVID-19 situation
Do You Wear Mask Properly?

Watsons Thailand posts a video on social media to educate customers how to properly wear a surgical mask

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Support Frontline Health Workers
Watsons Malaysia shows their appreciation and support to the frontline health workers in Hospital Sungai Buloh, by sending the essential supplies such as antibacterial wipes & Vitamin C to help combat COVID-19
We’ve Got Your Back
ICI PARIS XL launches “We’ve Got Your Back” campaign. Beauty Advisors are online to have live chat with shoppers in real-time, providing personalised advice and products recommendation and addressing consumers’ needs during the coronavirus crisis