We’ve Got Your Back


ICI PARIS XL launches “We’ve Got Your Back” campaign. Beauty Advisors are online to have live chat with shoppers in real-time, providing personalised advice and products recommendation and addressing consumers’ needs during the coronavirus crisis

Keep Stores Open for Everyone


Trekpleister works its best to adjust opening hours and keep as many stores open as possible during the challenging time. Preventive measures are taken to limit the number of people in a store, maintain customers distance, and sanitise stores regularly to ensure customers’ safety

Step Up Preventive Measures in Stores


Kruidvat has taken several preventive measures in stores to protect customers and prevent the further spread of the coronavirus, such as avoiding direct hand-to-hand contact, encouraging electronic payment, removing testers and strengthening hygiene requirements

Passion to Serve


Kruidvat launches a video on social media to show appreciation to their hard-working and dedicated staff who keep the stores remain open during COVID-19 crisis.

Support Hospitals with suppliers


Watsons Ukraine partners with suppliers to provide and ship the much-needed personal care and household products to hospital workers to help them battle against the Covid-19 pandemic

Campus Covid-19 Prevention Talk


To educate students the proper way to use hand sanitiser and the tips to prevent Covid-19, Watsons Malaysia donates 1,000 hand sanitisers to SJK Han Ming Primary School students, while sending pharmacists to school to conduct a coronavirus prevention talk for the students

Live Chat with Experts


During the pandemic period, The Perfume Shop offers a live chat service to enable customers to talk to consultants from their home, providing personalised advice and recommendations in real time.

“Store to Door” Same-day Delivery


As customers continue to stay home amid the covid-19 pandemic, Superdrug launches the new same-day delivery service for shoppers who need urgent supplies from over 300 stores – read more.